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Usage Policy
 Content:

 
At 2unet.com, we value our customers and wish to provide them with a positive experience. To offer you the best service possible, all customers need to follow the same rules and guidelines. These policies are intended to make 2unet.com's service available to all our customers as consistent and efficient as possible.

All services may be used for lawful purposes only. Through 2unet.com's service, you may have access to chat areas, bulletin boards, web pages, email, or other services that enable you to send or post materials ("content") and make that content available to others. You must not submit, publish, or display on the network any defamatory, inaccurate, abusive, obscene, infringing, or threatening content. In addition, you may not submit, publish, or display any content that violates any US Federal, State, or Local Law. You are solely responsible for the content you make accessible through the our network. You may not use the service to assist any other person or entity to violate any Federal, State, or Local Laws, Ordinances, or Regulations.

2unet.com is not obligated to monitor the network to examine available content. You hereby acknowledge that if we are made aware of content that is determined to be, in its sole discretion, unacceptable, undesirable, offensive, indecent, obscene, excessively violent, or otherwise objectionable, 2unet.com has the right, but not the obligation, to edit, remove, or deny access to such content. 2unet.com may disclose any content or records concerning a customer's account as required to satisfy any Law, Regulation, Governmental Request, or Court Order.

Pornography and sex-related merchandising are prohibited on all 2unet.com servers. This includes sites that may infer sexual content, display nudity, or link to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to 2unet.com's servers or any other server on the Internet. Links to such materials are also prohibited. In addition, any site selling or promoting bulk email service is not allowed. Below are some examples of non-acceptable content or links:
Adult Sites - Any erotic or pornographic material, links to adult sites, or advertisements for adult sites.
Pirated Software (Warez) - Any software that is copyrighted and not freely available for distribution without cost: i.e. ROMs, ROM Emulators, and MPEG Layer 3 files (MP3s).
Copyright Violations - Violation of copyrights held by individuals and corporations or other entities can result in civil and criminal liability for the infringer.
Hacking/Phreaking - Includes sites with material, links, or resources for hacking, phreaking, viruses, anarchy, or any type of site that promotes or participates in willful harm to internet sites or providers.

Network Security

Customers may not use the our network with an attempt to circumvent user authentication or security of any host, network, or account. This includes, but is not limited to, accessing data not intended for the customer, logging into a server or account the customer is not expressly authorized to access, password cracking, probing the security of other networks in search of weakness, or violation of any other organization's Security Policy. Customers may not attempt to interfere or deny service to any user, host, or network. This includes, but is not limited to, flooding, mail bombing, or other deliberate attempts to overload or crash a host or network. 2unet.com will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with Law Enforcement Authorities in the investigation of suspected criminal violations. Users who violate system or network security may incur criminal or civil liability.

 Traffic Guidelines


Site owner will be responsible in monitoring his/her own traffic via traffic
 wusage at http://www.yourdomain.com/wusage or http://www.yourdomain.com/webalizer. We will also try to let you know in advance if your site have potential of exceeding your traffic limit. However, it is still the site owner responsibility to monitor the traffic.
 Any overage fee will be applied to any account that have gone over the limit regardless of any warning from us.

 CGI Scripts


Each 2unet.com account comes fully equipped with its own pre-configured CGI-Bin. Customers are free to use any CGI-Scripts provided with their account or add any additional ones they require. Any CGI-Scripts deemed to be adversely affecting the server performance or the network integrity may be shut down without prior notice. CGI-Script sharing with domains not hosted by 2unet.com is not allowed.

 Chat Rooms
 
2unet.com prohibits its customers from installing outside chat rooms on their domain, as these tend to be a resource problem. 2unet.com does provide its customers a choice of java chat rooms to choose from for a nominal monthly charge. These chat rooms were designed to meet the growing needs of customers and function without hindering the performance of the servers for others.
 Server Resources

Any website that uses a high amount of server resources (such as, but not limited to CPU time, memory usage, and network resources) will be given an option of either upgrading their service level or reducing the resource used to an acceptable level.
  Background Running Programs

Background Daemons in general are prohibited. 2unet.com will consider requests on a per application basis. If allowed, extra charges will be assessed based on resource requirements for system maintenance.
 IRC
 
2unet.com prohibits its customers from operating IRC or IRC Bots on any of the servers in the our network.
 Commercial Advertising - Email (SPAM)

You must not use the our network, our equipment, or any our email address in connection with the transmission of spam, flames, mail bombs, or substantially similar, unsolicited email messages. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. This prohibition extends to the sending of unsolicited mass mailings from another service that in any way implicates the use of the our network, our equipment or any our email address. A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited the message. For purposes of this provision, merely making one's email address accessible to the public will not constitute a request or invitation to receive messages.

If you are found to have spammed, without warning, 2unet.com reserves the right to disable your domain. In addition, 2unet.com may impose a $100 penalty for each spam policy violation. 2unet.com solely reserves the right to refuse or cancel service to known spammers. Lastly, 2unet.com reserves the right to determine what violates this policy. As such, any violation may result in cancellation of services without refund.
 File Restores
 As a courtesy, 2unet.com provides a backup service on shared hosting accounts. You can request our administrators to run a backup of your site or any files for a one-time charge. Although 2unet.com tries to ensure these backups are complete and accurate, we cannot guarantee data integrity. It is possible that a site and/or file may not be able to be restored without our knowledge. 2unet.com recommends that the customer periodically and frequently backup their site to their local computer. On most accounts there is a backup manager that can assist you in this process. 
 Distribution and/or Transmission of Obscene, Indecent Speech or Materials
Violation of Indecency and Obscenity Laws can result in criminal penalties.
 Intellectual Property Rights

Material accessible to you through 2unet.com's services may be subject to protection under the United States or other copyright laws, or laws protecting trademarks, trade secrets, or proprietary information. Except when expressly permitted by the owner of such rights, you must not use the 2unet.com service in a manner that would infringe, violate, dilute, or misappropriate any such rights, with respect to any material which you access or receive through the 2unet.com network. If you use a domain name in connection with the 2unet.com service or similar service, you must not use that domain name in violation of any trademark, service mark, or similar rights of any third party.
 Defamation
Defamatory speech distributed over the Internet can result in civil liability for the defamer.
 Server Abuse:
 
Any attempts to undermine or cause harm to a server is strictly prohibited.
  Refusal of Service:


2unet.com reserves the right at its sole discretion to refuse or cancel service. Violation of any of 2unet.com's rules and regulations could result in a warning, suspension, or possible account termination. Accounts terminated due to policy violations will not be refunded.

  Foreign Domain Registrations

2uNet.com will  host any domain from any foreign registry however the user is responsible for the registration of any name not a .com, .org, .net, or .edu domain.  An .edu domain is for accredited, degree granting educational institutions.   

 Indemnification:

Customer agrees that it shall defend, indemnify, save and hold 2uNet.com (Silver Palace International LLC.) harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against 2uNet.com (Silver Palace International LLC.), its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless 2uNet.com (Silver Palace International LLC.) against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with 2uNet.com (Silver Palace International LLC.) server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party and (3) copyright infringement.

 Disclaimer

 
2unet.com (Silver Palace International LLC.) will not be responsible for any damages your business may suffer. 2unet.com (Silver Palace International LLC.) makes no warranties of any kind, expressed or implied, for services we provide. 2unet.com (Silver Palace International LLC.) disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by 2unet.com (Silver Palace International LLC.) and its employees. 2unet.com (Silver Palace International LLC.) reserves the right to amend or update these policies without notice. Failure to follow any terms and conditions may result in account deactivation.

2unet.com 
(Silver Palace International LLC.) furthermore expects that its customers who provide Internet services to others will fully comply with all applicable laws concerning the privacy of online communications. A customer's failure to comply with those laws will violate this policy. Finally, 2unet.com (Silver Palace International LLC.)wishes to emphasize that in accepting services, customers indemnify 2unet.com (Silver Palace International LLC.) for the violation of any law or 2unet.com (Silver Palace International LLC.) policy that results in loss to 2unet.com or the bringing of any claim against 2unet.com(Silver Palace International LLC.). This means that if 2unet.com is sued because of activities of the customer that violate any law, or this policy, the customer will pay any damages awarded against 2unet.com (Silver Palace International LLC.) , plus costs and reasonable attorneys' fees.

Domain Transfer

If your domain was registered with a third
party registrar, you will need to go to the third
party site login to your account and change the
DNS name servers to

ns.2unet.com 216.71.96.63
ns2.2unet.com 216.71.96.83

If you want to supply the information for us to 
do it we would need the site you registered at 
and the user name and password needed to make 
the update.

Free Domain Registration

We offer one free year domain registration with one year prepaid account when you pay for your hosting account annually (listed price). This offer can not be combined with any other offers. 

 

 

BILLING and 30 DAY MONEY BACK GUARANTEE POLICY

Our hosting plans include a 30 day money back guarantee.  If you are dissatisfied with your service for any reason, you will receive a full refund if you cancel your account within 30 days of the activation of your account.  

Our refund policy DOES NOT apply to any additional items or services; this includes but is not limited to domain registration fee, POP accounts, Real Audio/Video, Java Chat, E-commerce services from 3rd party vendors, or anything else we provide for an additional fee above and beyond the basic hosting costs.  

Invoices

 Upon your first invoice you will be provided with information and instructions on how to pay and how to setup automatic deductions.  All hosting fees are invoiced monthly (or upon your renewal date) and payable in advance. We will automatically charge your credit card on the due date unless you have contacted account@2unet.com to make payment arrangements before the due date.

A $10.00 late fee will be assessed if 

1. we do not receive your payment by your due date. 
This is applied to those who pay via post mail.

2. we do not receive your payment 5 days after 
the first payment problem notice has been sent to you.

Five days past due could result in
deactivation of your site.

Ten days past due results in account
deletion.

You will be notified via email if your account is past due however we are not obligated to this.  It is the customer's responsibility to ensure timely payments are made.  If you change email addresses you must inform billing.  If your account has been deleted due to non-payment, you are still responsible to pay for the unpaid outstanding balance.

All Other Refunds 

For customers who have purchased semi-annual or annual plan and wish to cancel their account before the end of their plan, 2uNet.com will refund the balance (this does not include setup fee, overage charges as described in the above paragraph, and additional item charges) of your account. However, 2uNet.com will charge based on the full monthly rate for services rendered. 

2uNet.com does not refund for less than a 30 day period so if you choose to cancel, the next monthly anniversary date will be considered your cancellation date.  

 Cancellation Requires Written Notice and Confirmation

2uNet.com requires any site cancellation to be informed in written notice before the due date. No refund will be issued for any cancellation after the due date, i.e. you will be responsible for charges for the period once the period has begun. Any cancellation notice must be confirmed by 2uNet (i.e. you must receive cancellation confirmation from 2uNet via email).

We only accept cancellation via our online cancellation form at (do not sent cancellation via email)

http://2unet.com/cancel.html

Moving your domain(s) to other server does not mean you are canceling your site with 2uNet.com. 2uNet.com still reserve the right to charge you for your service until you actually cancel your site. All cancellation will not be completed if you do not receive a confirmation from 2uNet.com. Please be sure to check if you have received any cancellation confirmation from 2uNet.com after you sent your cancellation via e-mail, post mail or fax.

If you have already cancelled your site but found that you are still being charged for your cancelled account, please contact us immediately. We will investigate your case right away, and if we found it to be an error on our part, we will refund you the over-charge. However, the maximum refund amount can only be up to two months. To get a refund, you must have on hand, our reply to your cancellation e-mail as proof of cancellation.
 These policies are subject to change without notice. 2uNet.com reserve the right to refuse service to anyone or to deactivate any account at our sole discretion. 2uNet.com encourages our customer to read or save our policies every month for any changes we might have made. Using our hosting service indicates compliance to our contract we posted at http://2unet.com/contract.shtml

 

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