Home
Services
FAQs
Domains Check
Order
Contact Us
Frequently Asked Questions
 

General Account Information and Hardware

Servers


All computer systems are custom-builded on location providing enhanced levels of control, flexibility and the ability to remotely anticipate and resolve problems before they affect your service.

Monitoring


We provide round-the-clock computerized monitoring and control, maintenance, and technical support for all computer systems housed in our facilities. We guarantee 99.9% uptime and exceptional levels of service, quality, security and network reliability.

General Questions

How do I transfer files to my website?
Will I be able to access my site for updates 24 hours per day?
Can I use my account for commercial purposes?
How long does it take to setup a new account?
Do you provide tech support?
Can I register additional domains to point to a subdirectory of my main domain?
What if I go over my traffic allowance.
 Can I install my own cgi scripts?
 Will server side includes work on your server (SSI)?
 Can you handle foreign domain names?
 Can I access my domain without the "www" in front?
 Do you offer dialup internet access?
 Do you handle the domain registration?
 Can I transfer a existing domain to your servers?
 How long is it before my domain is active? (back to top)

 

 

How do I transfer files to my website?

Files must be transferred to the web server via File Transport
Protocol (FTP). If you need FTP, telnet, mail, or other Internet
software, visit Shareware.com. Shareware.com is a source for the
latest Internet applications with ratings and reviews to help you
decide which application is best suited for your needs. An FTP
tutorial is also available for beginner users who may not be
familiar with FTP.

 

Will I be able to access my site for updates 24 hours per day?

You have unlimited access via FTP 24-hours a day. As such, you
can create and maintain your web pages on your own computer
and upload files to your web site at your leisure.

 

Can I use my account for commercial purposes?

Yes, you can use your account for commercial purposes. The
World Wide Web has become the most efficient and
cost-effective means of making information available to the users
of the Internet community and we encourage our customers to
utilize such an enormous medium.

 

How long does it take to setup a new account?

New accounts are set up in less than 24 hours from the time we
receive your order. Once an account is set up an activation notice
will be sent to you via email including your user-ID, password, and
FTP host name. You can begin uploading files to your new web
site immediately. Domain account users will be given a temporary
URL to access their site via the web prior to the completion of
either domain registration or domain modification.

 

Do you provide tech support?

Yes. We encourage our customers in need of assistance to place
support calls at

http://support-central.net/cgi-bin/supportdesk?user-login|MJ-68727324


with questions or concerns about their web site. However, we
provide technical support only, we cannot provide help with HTML
syntax or CGI programming problems. Tech support is done 7 days
a week and is staffed 24 hours per day.

 

Can I subdivide my space and resell it?

Yes, we do allow you to create subdirectories which you can use
to offer friends or clients space as long as its within our policy
guidelines. You can also request additional FTP accounts with
limited access to a specific directory for a small additional setup
charge. We do not point domains to subdirectories of
a main domain.

 

Can I register additional domains to point to a subdirectory of
my main domain?

Yes, a one time parking fee is required.

 

Can I have additional domains pointing to the same main page
as my current domain?

Yes.

 

What if I go over my traffic allowance.

A email warning will be sent before this actually occurs. 

 

Can I install my own cgi scripts?

Yes, each domain has its own cgi-bin. We only monitor
for poorly written scripts that may become resource hogs.

 

Will server side includes work on your server (SSI)?

Yes, SSI's will parse on any page ending in .sht or .shtml, rather
than the usual .htm or .html.

 

Can you handle foreign domain names?

Yes. 

 

Can I access my domain without the "www" in front?

Yes, you will be able to access the domain address with or without
the "www" in front of the domain name. Example:
[http://www.your-name.com] or [http://your-name.com] is
acceptable, whichever you prefer.

 

Do you offer dialup internet access?

No, you will need local Internet access in order to maintain your
web site and retrieve email addressed to your site.

 

Do you handle the domain registration?

Yes. 

 

Can I transfer a existing domain to your servers?

Yes.

 

How long is it before my domain is active? (back to top)

It usually takes about 24-hours before it is active. 


Software Build Versions

addonupdates, 0.5 BETA
Advanced Guestbook, 2.4.3
AgoraCart, 5.2.005
Analog Stats, 6.0
Apache 1.3, 1.3.41
Apache 2.0, 2.0.63
Apache 2.2, 2.2.11
Awstats, 6.8
Clam AV, 0.94.1
B2Evolution, 1.10.3
Clam AV, 0.94.1
ClickCartPro, 5.1.10
Coppermine, 1.4.19
courier-authlib, 0.61.0
courier-imap, 4.4.1
cPanel Pro, 1.0
cPSupport, 1-0.9.1
cronconfig, 0.4
Curl, 7.19.3
Curl SSL Support, 2.8.28
Dovecot, 1.1.6-1
E107, 0.7.13
EAccelerator for PHP (EA), 0.9.5.3
Exim, 4.69-15
Exim on MBox, 4.6.3
flash, 0.99
GD, 2.0.15
Geeklog, 1.4.1
Gems (for Ruby), 1.3.1
GZip Module, 1.3.26.1a
Horde, 3.1.7
HTML Tidy, 6 November 2007
Interchange, 5.0, 4.9 and 4.8
IonCube Loader for PHP (EA), 3.1.32
libdkim, 1.0.16
libdomainkeys, 0.69
libspf2, 1.2.9
lib_mcrypt, 2.5.8
Libxml2, 2.7.3
libxslt, 1.1.23
Mailman, 2.1.11cp2
Mambo, 4.6.5
mhash, 0.9.9
ming, 0.4.2
mm, 1.4.2
mod_Bandwidth, 0.8
mod_Dav, 1.0.3
mod_FCgid, 2.2
mod_Gzip, 1.3.26.1a
mod_mono, 2.0.1
mod_Perl 1, 1.29
mod_Perl 2, 2.0.4
mod_Security, 2.5.6
mod_ssl for Apache 1, 2.8.31
mod_Suphp, 0.6.3
Mcrypt, 2.5.7
Mhash, 0.9.9.9
Mono, 2.2
MonoBasic, 2.2
Munin, 1.2.4
MySQL 4.1, 4.1.22
MySQL 5, 5.0.67
NSD, 3.2.0-3cp
Nucleus, 3.33
OSCommerce, 2.2rc2a
PDF lib lite, 7.0.3
Perl, 5.8.8
PHP 4, 4.4.6 - 4.4.9
PHP 5, 5.2.4, 5.2.5, 5.2.6, 5.2.8
phpBB, 2.0.23
phpPgAdmin, 4.2.2
phpMyAdmin, 2.11.9.4
phpMyChat, 0.15.0
phpSuHosin, 0.9.27
phpWiki, 1.3.14
PostNuke, 0.764
ProFTPD, 1.3.1-3
Pure-FTPd, 1.0.21-7
RRDtool, 1.3.6
RoundCube, 0.1.1
Ruby, 1.8.7-p22
RubyGems, 1.2.0
sablot, 1.0.3
Soholaunch, 4.9.53
Sqlite, 3.6.10
SquirrelMail, 1.4.13
SpamAssassin, 3.2.3
SpamDconf, 0.5
SourceGuardian Loader for PHP (EA), 7.1
SSL module for Apache, 2.8.28
Stunnel, 4.15
Tomcat, 5.5.25
Webalizer, 2.21-02
WordPress, 2.6.3
WYSIWYG Pro Editor, 3.1
Xoops, 2.2.6
xsp, 2.2
YaBB, 2.3
YUI, 2.1
Zend Optimizer Installer, 3.3.3
zziplib, 0.10.82

 

© 1997-2009 2unet.com All rights reserved